Buying a new hearing aid can be a worrying experience but not when you deal with Graham Fiddes and Marianne Williams of The Hearing Clinic Ltd.
First and foremost, they come to your home.
Graham’s first visit inspired confidence from the word “go”. There was no hard sell, just concerned and caring attention to my personal needs, and apart from the reasonable prices quoted, I felt I was in good and capable hands.
As I am still active as a public speaker, the recommended hearing aids are a joy. But it is the free aftercare that is so outstanding. If there is ever an issue, however small, that requires their expertise, one phone call or text message brings Graham or Marianne to my home and the problem is fixed instantly and always with a smile and courtesy that means so much to me in this day and age.
We were once on holiday in Eastbourne and one of my hearing aids needed attention. We were going to the theatre the next day and we were astonished when Marianne came to our hotel to make sure I went to the theatre with both hearing aids in full working order. One cannot ask for more than that and I highly recommend them without reservation or hesitation.