Worthing

Buying a new hearing aid can be a worrying experience but not when you deal with Graham Fiddes and Marianne Williams of The Hearing Clinic Ltd. 

First and foremost, they come to your home.

Graham’s first visit inspired confidence from the word “go”. There was no hard sell, just concerned and caring attention to my personal needs, and apart from the reasonable prices quoted, I felt I was in good and capable hands.

As I am still active as a public speaker, the recommended hearing aids are a joy. But it is the free aftercare that is so outstanding. If there is ever an issue, however small, that requires their expertise, one phone call or text message brings Graham or Marianne to my home and the problem is fixed instantly and always with a smile and courtesy that means so much to me in this day and age. 

We were once on holiday in Eastbourne and one of my hearing aids needed attention. We were going to the theatre the next day and we were astonished when Marianne came to our hotel to make sure I went to the theatre with both hearing aids in full working order. One cannot ask for more than that and I highly recommend them without reservation or hesitation.

It has been a couple of years now since I was tested and supplied with Hearing Aids at the above center, but even now if I have any queries or tweaks that need to be done – I am seen as soon as possible, my questions answered and the situation or problem resolved! The original service was more or less as expected, but the aftercare exceeded my expectations, and as time goes on, the original cost becomes more and more value for money. Highly recommended.

Practice: Graham and Marianne. Upper Brighton Road Worthing

Dear Marianne Williams,

I am writing to thank you for the exceptional service we received from the Hearing Clinic. We were delighted by the professionalism, the time and effort devoted to us and the care and attention to detail not to mention the friendly and relaxing atmosphere created.

the effort devoted to our difficult circumstances far exceeded our expectations. It would have been so easy to give up at the first obstacle, or to propose a compromise solution, but instead with much patience and determination a professional conclusion was reached. I would thoroughly recommend the Hearing Clinic to everyone, the professional, friendly and honest service cannot be bettered. 

Yours sincerely,