(Phonak Audeo V50)
When I began to suspect that my hearing was changing I accessed a hearing test at my local opticians who is an associate of the above practice. Mr R J Donnan was not only very professional but very supportive throughout the process of identifying the problem, carefully explaining what the hearing test revealed, making sure that I was referred to a hospital consultant , discussing what could possibly be the cause but in a reassuring manner.
I was offered hearing aids on a free trial pending the outcome of the referral. This took somewhat longer than anticipated but the trial period was extended. It was really good to be given the opportunity to use the excellent aids straight away knowing that I was not being pressured into making any decisions until further tests had been made. The aids themselves are comfortable, discreet, stay put and have made a big difference to my hearing. I know that I can access the services of the practice for the next 5 years and entrust my hearing care to RJD Hearing Care. I would not hesitate to recommend the practice to anyone needing help with their hearing.
Mrs. Julia Lambert