From Ms. P.R. on behalf of her father, Dr. R.B.:

“Alan has given us confidence in his skills and ability since we first met him. He is able to adjust his style and approach for my father as he becomes older and more infirm. He seems to be endlessly patient and calm and treats my father with skill and respect. I have learned a lot about hearing and the use of aids since we met Alan. As a new user of hearing aids myself, I will definitely use his services. The personalisation and individualised treatment is first rate, and I would recommend him without hesitation.”