Kind, professional and keen to help. True service.
I was staying in Richmond (North Yorkshire) for one night and walked past The Richmond Hearing Practice as I approached my hotel. I had noticed my right hearing aid had stopped functioning and thought The Richmond Hearing Practice may be able to help there and then ( I was attending a wedding 2 hours later). Within a minute of my request for help the hearing practitioner was looking at my hearing aid, unblocked it and fitted a new part ( a shield) and the right hearing aid was working – as good as new. Proactively he suggested he took a look at the left hearing aid and advised it needed some cleansing so carried out a similar repair and cleaning exercise on that aid.
Within 15 minutes I had left with fully functioning hearing aids – this was customer service at its best.
5 starsharles
9/09/24
