Average rating for R J D Hearing Care (61 reviews, 100% 5 star)
VISIT: RJD Hearing Care
The FREE TRIAL Specialists: The safe way to explore better hearing… In Germany you are obliged to have a free trial before you make up your mind. In the UK, we have offered a free trial to everyone for over 7 years. This is not the same as a money back period… You still get that for 60 days after our free trial.
Be in charge of your hearing from the start. We make it simple. Our Prices are transparent & your satisfaction is guaranteed.
IMMEDIATE FITTING too…Book a consultation & take away new hearing aids within 1 hour*
Call us on: 01274862623 – Open Saturdays. The Hearing Care Centre, 1 Dewsbury Road, Cleckheaton, West Yorks. BD19 3RS. With branches in: KNARESBOROUGH * SKIPTON * MILNSBRIDGE * WATERLOO, HUDDERSFIELD * YORK * CLECKHEATON ; Home visits offered in: HARROGATE, THIRSK, SHEFFIELD, DONCASTER, HOLMFIRTH, SETTLE, PONTEFRACT
Oticon Opn changed my life:
I loved the new aids. But disaster struck a couple of weeks later. Rob returned to fine-tune the settings and a software crash combined with manufacturer issues meant one aid was unusable for several weeks. But Rob came through for me: he replaced those aids with the latest top-of-the-range Oticon model at exactly the same price. And no bill yet: I could try them out first. I even took them abroad on holiday.
The sound was excellent: clearer, smoother, and more distinct than ever before. No feedback, either. Best of all, though, is the new iPhone-compatible technology. My phone streams via Bluetooth directly to my hearing aids. No one else need hear it (unless I choose to change the settings and let them). It makes a huge difference to the clarity of the sound. Phone calls are much easier. Audiobooks, podcasts and music are all suddenly accessible, which they never have been before. As a voracious reader, losing the ability to read print was very hard for me, but now through technology I can still read on the backlit high-contrast screen of my iPhone X, and listen through Bluetooth streaming. It’s a great joy.
A world of sound has opened up. Because there’s no extra equipment; just my hearing aids and my phone, both of which I have on me nearly all the time, I listen to audiobooks or podcasts in every spare moment: emptying the washing machine, walking home, waiting in a queue. There’s no dead time any more. I even watched 58 children each perform the same poem at a drama festival with a beatific smile on my face while actually listening to War and Peace, and no one around me knew (until now …) Sometimes, my husband breaks off conversation, gives me a suspicious look, and asks if I’m listening to something else. (No, darling, of course not, tell me more about your day. Ahem.)
Many blind or partially-sighted people use specially-designed satnav apps to help them find their way about. These have never been an option for me as I couldn’t hear the instructions clearly. Now I can. My guide dog and I trekked off to an unfamiliar location with me listening to the new voice in my head (it’s real, honestly). Yes, the journey took an hour and a half when it should have taken twenty minutes, but we got there, which wouldn’t have been possible before. I didn’t celebrate (I was too busy apologising for being late) but the app obviously thought I should because it helpfully pointed out there was a pub 50 yards to the left. Since it was only ten a.m., it’s just as well that no one else could hear.
That’s only the beginning. I’ve bought a Bluetooth connector that lets the TV stream directly into my hearing aids, with separate volume controls to the sound going into the main room. So my husband can finally turn the TV down to a level that doesn’t blast his ears, and I get an amazing cinema-sound experience that means I don’t need to be glued to the subtitles. Next on my list is a Bluetooth doorbell that streams via my iPhone to murmur discreetly into my ear, Jeeves-style, that Someone Is At The Door, Milady. (Possibly it won’t actually say Milady, but I’m sure that’s the general tenor.)
Since childhood, I’ve thought that hearing aids lacked imagination. People with hearing loss want a lot more than a glorified ear-trumpet. Now, at last, the superpowers are arriving. ”
Recent visit to R. J Donnan Hearing Care:
“Right from the start Rob made my wife and I feel very relaxed and confident of a very professional service. After my hearing was found to be ‘in need of improvement’ Rob went through several options with me and placed his recommended hearing aids in place. We chatted for some time until I was confident enough to leave, wearing the hearing aids on trial. No payment was requested at this time. Rob made a follow up appointment for me for the following week. On my return, and only when I was totally happy with every detail, was payment required.
Will be going back next week for the first of future follow up appointments. As I work in the music business it is essential that my hearing has to be as good as it can be and I am pleased to say that I am more than satisfied. ”
Wrote ‘Penny Arcade’ as sung by Roy Orbison
“Wearing hearing aids doesn’t have to make you feel ‘different’.
It can take a while getting used to wearing them, and ‘tweaking’ them to suite your hearing loss, but for me I don’t know what I would’ve done without meeting Rob and his team.
My hearing loss is, on the scale of things quite complex, and Rob has had the patience of a saint with me!
I stumbled across his service whilst shopping in Oswaldtwistle Mills with my parents at the time and was feeling pretty low as I’d been trying NHS hearing aids without much success. I suffer terribly with Tinnitus and stress makes it much worse.
When I was referred to Blackburn Royal Hospital through my Doctor for hearing aids, each time I paid them a visit, they would ‘tweak’ them slightly, but as soon as left the hospital I knew they still weren’t right and I had to wait several weeks at a time to receive another appointment for another ‘tweak’. This really upset my system and I was feeling desperate.
From the moment Rob came to visit me in my own home, I was made to feel at ease and he continued to visit me until I felt comfortable with my choice of hearing aids and use of them. I can confidently say that if you need an appointment with him at Oswaldtwistle Mills, it can be arranged within a few days.
I have been wearing them now for 4 years and unless I tell people, they would never know. In my mind, I have got that reassurance that I’m not on my own and Rob and his Team are always there for support. I would not hesitate to recommend them.”
RJD Hearing Care
Unsuccessful trial of Phonak V90
“Hi Rob,” I said on entering his office, “you just lost yourself another sale!” and handed back the expensive hearing aids he had loaned me for testing.
He did not seem bothered. Nor has he in previous, similar conversations.
Rob Donnan had adjusted my existing aids (giving me manual control over their sensitivity) a week before, but had lent me a pair of newer aids which would self-sense noise and adjust themselves, automatically, to any noise environment. I found the existing aids with manual control better. Rob remained philosophical, and true to his business model; sell only what the customer needs, and is happy with.
I have dealt with RJD Hearing Care for 5 years and in that time Rob has guided me through several evaluations , never pushing me toward the more expensive options, in fact, often dissuading me from my more extravagant, audio fantasies. He has replaced parts when I visit, responded to phone calls from faraway places, and mailed spares to wherever I happen to be.
Of course, he also has told me when I am wrong…. but in the nicest possible way…and I only when I am wrong.
I thoroughly recommend RJD Hearing Care.
RJD Hearing Care
York – Phonak B50-R
Over the last couple of years my wife and I had realised we were not hearing as well as we should. Because I had seen other people with hearing aids apparently struggling with them, I did not want to spend a lot of money and find I was not happy. My wife had a friend, who had been advised, and had bought aids from Rob and who was very pleased with the outcome. Our friend lives in Cleckheaton we live in York, but we subsequently discovered that Rob has consultancy rooms in both places. We saw Rob the week before Christmas 2017. We were extremely impressed by his knowledge and his expertise in translating the extensive hearing tests. Rob explained in detail about the elements of our hearing loss. He gave his recommendation for the type of aids he thought would be suitable and advised the cost. He was very clear that once fitted we could use the aids without payment until we were completely satisfied, and that he had many options including adjusting our aids or even supplying another make, if we were not completely happy.
I had done some research, and one factor that persuaded me I had a need for aids was the experts’ opinion that reduced hearing can impair the ability of the brain to interpret the sounds I was supposed to be hearing. A lack of correction can be a contributory factor to dementia!. I also discovered that the pricing of the aids was very competitive.
Both my wife and I were fitted with Phonak B50-R aids on the 17th January. From day one we were hearing each other with clarity and were hearing sounds that had obviously diminished over time. Important sounds like the noise of cyclist approaching from behind, the clarity of the bird sounds, TV speech being very much clearer and the clarity of hearing in noisy environments. Incidentally we did not consider our hearing was all that bad, but the improvement is significant. Rob advised it could take some months to have the full benefit. In our case it was excellent from day one, although Rob says it could improve further over the coming months. We have seen Rob today 1st February 18 when Rob listened to our experience and provide us with our cleaning kits and explained his after care service. We have another appointment in 4 weeks so that our aids can be fine tuned further.
We are delighted with our aids, we opted for the rechargeable lithium aids. We just pop them in their charging units overnight and this provides 24 hour use. We recommend Rob and his team very highly indeed. Our meetings with him has been a real pleasure
Antony & Hazel Spreckley
Phonak Audeo B50 R
Cleckheaton – Phonak V30 10
I was very nervous about coming to the Hearing Centre but I needn’t have worried. Rob and the staff here are brilliant, they really put me at ease. Now I have perfect hearing tiny hearing aids and I couldn’t be happier. Im finally getting my confidence back!
Cleckheaton – Oticon OPN 1
“I made an appointment at RJ Donnan as I was interested in better quality hearing aids. After my assessment, Rob recommended two different makes of hearing aids which he allowed me to trial at home for a week each time.
Rob is a pretty amazing guy, puts you at ease and listens to your needs. At no point is there a hard sell. After trialling I decided on the Oticon aids – they are amazing, to say life changing would be an understatement. I had previously worn NHS aids which gave me no definition for sound/noise. With the Oticons I can hear things I haven’t heard in a long time.
Thanks to Rob And his team I am no longer in that unhappy place I can now enjoy my family and conversation which I missed so much, Rob’s attention to detail is second to none nothing is to much trouble. I would not hesitate in recommending RJ Donnan.”
Oticon Opn 1 (v5.0)
“I went to see RJD hearing in November. I wasn’t really sure what to expect but I thought if I’m going to do this, I’d only be willing to wear something that was totally invisible. Rob talked me through the various options and I agreed to try the Phonak B90. After a few fine-tuning visits, I found that they did help in some environments, but they were a lot of money and were a little more visible that I’d wanted (well, that’s how I thought at the time).
I returned for my next appointment, and having listened to my views and knowing that I was about to go on a 2 week holiday, Rob suggested I take a different model (I think the V50) and the B90s, with a little fine-tuning done. So I got to take 2 pairs of hearing aids on holiday with nothing paid or signed! I can’t see any other place doing this.
I returned after my holiday – it’s now well into January! – still not convinced that the outlay to fix my mild high frequency hearing loss was something I should have to deal with. Feeling pretty determined to put this whole thing aside for a while, I went to see Rob. He was almost cheerful to hear my conclusion, and just suggested that I go out again and try the phonak V30 10. I thought ‘why not’, and to my relief I actually think that these are better than the dearer models. The sound seems less artificial, perhaps the hearing aids are not processing the sounds so much?
So, I went to see Rob this Saturday and paid him. The V30 does the job, no-one has seen them and I saved a fortune, both on what I might have spent and on what I would have been charged elsewhere for the V30s. Thanks, RJD hearing.”
Star rating: 5
I have been wearing hearing aids all my life so I have tried a few different suppliers over the years. Hidden Hearing, Amplivox, Specsavers, tried them all. R J Donnan or Rob as he is known to his customers is by far the best. He listens. He is patient. He is knowledgeable. He won’t try to sell you an expensive pair you don’t need. He will not give up until you are completely satisfied with your hearing aids, allowing you to try different manufacturers. Only when you are completely happy with your hearing aids will he mention money. And his prices are good.
Dean Moss, Paramedic,
Phonak Virto V30
I have never really been given an explanation to my hearing loss but it’s always been there and at about 7 years old I got my first set of hearing aids through the NHS. They were huge! Like big brown boxes on the back of my ears and moulds that made my ears stick out like Dumbo. The novelty quickly wore off and before long I hated them, they officially made me ‘the deaf girl’ at school. My teachers were always very mindful and respectful, the students, not so much.
After a few years I tried to embrace the situation – there was no hiding them so why not go bold or go home? The NHS trying to be ‘hip and down with the kids’ offered me the chance to get new hearing aids, obviously with advanced technology but the main selling point was the bright colours and glitter. I went with bright green at first then purple – Whilst the moulds were glittery and even had a dolphin cartoons on.Then my teenage years hit. That was it, I was too old to be the girl with hearing aids any longer. Almost over night I stopped wearing them. At first I’d take them out on my way to school, hide them in my bag and put them back in when I got home. I started dropping hints to my family that I no longer needed them – it was a miracle I was cured! Of course not true – I just hated the way they seemed to define me, they effected my self confidence so much that I’d rather struggle. At the time I had no idea how much I’d be missing.
I then went through the next 5ish years with no hearing aids, granted my lip reading got rather good; I had no concept of how much I was missing, the little things especially. For a long time I had convinced myself I didn’t really need them – ‘I was coping just fine.’ In reality I frustrated everyone with my constant ‘eh? What? Pardon?’ I’d need the TV blasting or even with subtitles, I’d jump so easily as couldn’t pick up my surroundings, I couldn’t locate voices and sounds to save my life. The list goes on.
Something suddenly clicked at 21, I knew I was kidding myself – I needed hearing aids. And already having had a free trial from Rob at 18 I knew they were fantastic, I just had to bite the bullet. Rob and his team provided me with a unique, personal and highly professional service. I now love surprising people with my secret, hidden hearing aids. I feel so much more confident socializing, especially in large groups. Where I’d once ask someone to repeat themselves a few times, still not hearing – so I’d just smile and nod. I feel included and involved in all aspects, I can laugh along because I actually got to the hear the joke before it was no longer funny. When Rob first fitted me with my hearing aids, I walked to my car and for the first time heard it unlock. I didn’t even know cars did that! Just the start of a long list of little things I didn’t know I was missing. Along with the compilot air gadget I am now even the envy of my friends and colleagues. I can listen to music and answer calls through the best Bluetooth headphones on the market. In short; Thanks to Rob and my new babies, my confidence has grown, my frustration gone and being ‘deaf’ in no way shape or form defines me.Lucy Kettlewell, Phonak Audeo V30
“I have worn hearing aids for over 50 years. My first one was a Medresco hearing aid from the National Health Service, named after the Medical Research Council of the NHS. It was as big as cigarette box, and had a length of wire to the ear mould. It had a clip to fix on a belt or a pocket. I heard every crackle of my clothing, paper, cutlery, traffic, wind, body sounds, children screaming, whistling, clopping shoe heels, and other dreadful noises, but I could’t hear voices properly.
Through the years I graduated to buying the latest models with my hard earned cash. They continued to whistle and pick up unwanted sounds. It was not easy living in a speech world and scarcely hearing speech.
Slowly but surely hearing aids did improve, and in 2001 I bought a pair of Widex Senso P37 BTE (behind the ear). These were before digital aids – and were the best I ever had. I could almost forget I was deaf. No wind or background interference, After wearing them from morn till night for 10 years, they began to die, and I realised they needed replacing.
I was horrified to be told that they were no longer manufactured – in fact no analogue hearing aids were available any more. I got a wonderful sounding brochure about the modern digital aids. As I had taught myself to do lots of creative things on my new computer – digital certainly sounded the way to go.
My previous audiologist offered me a pair of Widex S4 Super 440 BTE digital to try out. I wore them for a couple of weeks, trying out all the bells and whistles that they had a-plenty. I was disappointed that I couldn’t hear my iPhone clearly, in fact I couldn’t hear much very clearly, but somehow I imagined that I would get used to them, so I bought them!
I never did get used to them – my head became full of awful noises and vibrations. I literally passed out twice as the programmes were adjusting automatically. The aids were returned to Widex who said they had been set too high, so they were set lower, and constantly adjusted until most of the bells and whistles were totally cut off, leaving just one programme supposedly mimicking analogue aids. The only thing that worked reasonably well was the loop gadget to hear TV, but even then I could not hear TV without reading subtitles.
I felt really deaf when I wore them, and tried to avoid social events and conversations.
I managed to wear the old analogues for another 18 months, but finally I had to wear the digitals full time.
I moved to Harrogate, and wanted to hide away from speech events, and just be reclusive and deaf, whilst socialising via the computer.
I chanced to Google for analogue hearing aids Harrogate, with no hope of a positive response.
WOW – I was WRONG. I found R.J DONNAN HEARING CARE LTD. had a branch in Knaresborough. I sussed out the venue and made an appointment to see Robert. Yes he did have ANALOGUE HEARING AIDS.
He was amazing at understanding my problem. I had home visits, clinic visits and emails so he was very much in touch.
First I tried some digital aids that he thought may suit me, but I still felt the strange head noises and weird vibrations same as I already had. So then he brought a pair of analogue UNITRON US80 PPLA.
The minute I put them in my ears I could feel the difference. My head was clearer, and voices clearer. I bought them early in June 2016. Robert also gave me a Humantechnik communication system to use with the TV. This was brilliant initially, then the receiver refused to charge. Rob sent some new rechargeable batteries to sort the problem. It worked for a while, but then stopped charging again, so although this was a very kind gesture from Rob, I have had to stop using it.
So now nearly 2 months later I am very pleased with the analogues – I don’t hear everything, but what I do hear is clearer, and my head is clearer.
I even wonder whether those digital aids worsened my hearing.
Anyway to solve the TV problem, I am wearing the digital with TV connector just for that purpose – then changing to the Unitron analogue. One time I forgot to change them before going shopping. I was very aware of the cursed digital as I did my shopping – felt dizzy, and full of noise.
There is no doubt at all that Rob has done me a great service by supplying and adjusting these analogue aids”
Unitron US80 PPLA analogue
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